“July 2011
Dear Mr Smith,
I wanted to say thank you for a truly successful operation in February and again when you saw me last week. I have been so pleased with the results, they totally surpassed my expectations and have already made a huge difference to my life. You and the lovely team of ladies – Carolyn, Jackie and Fiona have made me feel at ease throughout and I can’t thank you enough for your skills as a surgeon which are first class. I am sure you will continue to improve people’s lives this way – and watch for the recommendations that will continue to come your way from myself and Jakki. Once again thank you, it’s been a pleasure to be in the hands of such a professional.
Kind regards,
Sarah”